Arranging A Test:
Test arrangements can be made via your local Quadro Representative. If you’re unsure who your local Representative is, please contact us directly. The more information we have about your processes and products, the easier it will be for us to conduct the test. Both the infeed product(s) and the desired end-result are key pieces of information, along with a description of your existing processes and any problems or process difficulties you currently experience.
To ensure that we have adequate and accurate information available to us, please complete Quadro’s
Contact Request Form with MSDS of the products.
If you wish to send us a small sample of your product, we may be able to make some initial equipment recommendations by using our comprehensive testing database.
Test Reports:
Once testing is complete, you will receive a report with details of each test conducted, as well as the results, and equipment recommendations.
Test Materials:
Before we accept delivery of any product we require that an MSDS form be sent to us for evaluation so that we can make suitable arrangements for the receipt and handling of your product. Whenever a test requires the mixing together of two (2) or more products, an MSDS is also required for the finished product, in addition to an EIN (Federal Tax ID number) for all USA customers and/or P.O. Number or Freight Account Number for return shipping processing. At the end of the test, all materials will be returned to you, unless stated otherwise by you (disposal fees may apply).
Please advise and / or discuss any special storage or handling requirements (i.e. refrigeration) for your material prior to shipment so we can be certain your product will be treated accordingly.
Test Material Quantities Required:
The following information outlines the minimum quantities of test material required. If in doubt, please contact us for assistance.
Quadro Liquids Processing:
Small scale proof of concept evaluations are typically done with batch sizes ranging between 2 - 10 US gal (7 - 38 liters). The requirements below are considered guidelines only, and process dependent. If scaling up to larger equipment is necessary, please allow sufficient material for the small scale evaluation, plus adequate material for two or three full-scale tests.
Model
|
Product Required for One (1) Test |
Product Required for One (1) Test |
|
US gal
|
Liters
|
ZC0
|
5
|
19
|
ZC1
|
20
|
76
|
Z1
|
5
|
19
|
Z3
|
20
|
76
|
Y0
|
2 - 10
|
7 - 38
|
Y2
|
10 - 100
|
38 - 380
|
Y3
|
20 - 150
|
76 - 570
|
HV0
|
0.5 – 5
|
2 – 19
|
HV1
|
5 - 40
|
19 - 150
|
Production Tests:
In some cases, Quadro can perform extensive tests on production quantities of material, depending on volume and set-up requirements. There will be a charge for set-up and testing time on a per diem rate. Equipment Sanitization: We test a very wide variety of products, and although our equipment is cleaned between tests it cannot be considered sanitized. Therefore, test material is not suitable for consumption or sale after testing is complete.
Material Shipping & Disposal Costs:
The customer is responsible for the following charges:
- Shipping costs (freight/brokerage/duty/taxes) for sending your products to/from Quadro.
- Your travel and accommodation costs, if you wish to be present for testing.
- Standard testing fees (if applicable, please consult Quadro).
- Non-standard testing requirements, i.e. inert or cryogenic testing consumables; hazardous goods disposal (and freight); extra cleaning time/materials (i.e. carbon black).
Materials may be returned to the originator upon completion of testing, with the only exception being the equipment/floor washing residue, and small quantities of food products.
In some circumstances, we can dispose of materials locally; however, we will obtain an estimate for local disposal prior to pursuing this option.
Shipping Samples to Quadro:
All incoming and out-going freight charges are the customer’s responsibility. Please ensure that all necessary paperwork (customs forms, import licenses, etc.) are obtained before the material is shipped.
Please provide a purchase order to cover return shipping costs. Within North America, if preferred, a courier account number can be provided for shipping collect. Allow a minimum of one (1) week shipping time for samples to be received at Quadro.
Please send test material to:
Quadro Engineering Corp.
613 Colby Drive WATERLOO, Ontario
Canada N2V 1A1
Attention: Liquids Testing Facility
All shipments must be accompanied by three (3) copies of the MSDS (Material Safety Data Sheet).
If sending materials from outside Canada, a Canada Customs Invoice is required. Ensure the following statements appear on this form:
- All shipments must be marked “FREE DOMICILE” (all charges will be billed to the sender). “Material for testing purposes only - no commercial value”.
- Re: fair market value - FOR CUSTOMS PURPOSES ONLY - $____.
- Generic product name must be used on customs forms.
Attach these forms to the outside of the shipment (very visible to the carrier) or give them to the freight carrier with the Bill of Lading. In special circumstances, when the material is very expensive, for insurance purposes a low fair market value is not practical; please prepare a letter addressed to Canadian Customs. This letter must state that all material is being sent for test purposes only, and that all material will be returned to the originator. This letter must accompany all copies of the Canada Customs Invoice.
Health & Safety:
Quadro has a Joint Health & Safety Program. Basic safety equipment required for testing is as follows: safety glasses, safety shoes and clothing suitable to be worn for movement around moving equipment/parts. If you have/require specific safety equipment for testing, please bring it with you on the scheduled test date.
Hazard and Safe Handling Information & Labeling:
In accordance with Canadian Federal & Provincial legislation/regulations, it is the material supplier’s responsibility, in compliance with Workplace Hazardous Materials Information System (WHMIS), to ensure all controlled products are labeled, and that Material Safety Data Sheets (MSDS) are supplied.
Quadro reserves the right to refuse, at our discretion, any such hazardous products. We are not equipped to handle substances that are explosive, carcinogenic or otherwise biologically active that may risk the short or long-term health and safety of our employees.
Every container must be labeled. The labels provide information that workers need in order to safely handle a controlled product.
They must include:
- Product Identifier
- Supplier Information
- Statement That MSDS Is Available
- Appropriate Hazard Symbol
- Risk Phrases
- Precautionary Measures
- First Aid Measures
Material Safety Data Sheets:
The Material Safety Data Sheet (MSDS) is a document containing all hazard and safe handling information for a controlled product. It provides more safety information than is possible to put on a label.
The format may vary depending on the supplier; however, the following information, in English, must be available:
- Product Information
- Toxicological Properties
- Hazardous Ingredients
- Preventive Measures
- Physical Data
- First Aid Measures
- Fire and Explosion Hazards
- Preparation Information
And Finally…
Quadro takes pride in its ability to produce accurate and predictable test results. We are confident in our ability to do so; however, we recognize that as all test data is obtained under controlled conditions, process warranties are neither expressed nor implied, and in-process results may vary and can only be confirmed by plant trials. Thank you in advance for your interest in the Quadro Liquids R&D Test Center. Our Team stands ready to assist you with your processing improvements and new equipment justification.